Clutter, a leader in on-demand moving and storage, needed a scalable and engaging way to train new employees. With operations spanning multiple locations, their training process was inconsistent, leading to inefficiencies and longer onboarding times.

The company sought a video-based training solution that could:

• Standardize training across teams.
• Improve employee comprehension and retention.
• Reduce onboarding time and operational mistakes.

Solution: Training Video Production by Course Co.

Course Co. developed a customized video training program to address Clutter’s needs. The process included:

1. Needs Assessment & Strategy
   • Conducted in-depth discussions with Clutter’s HR and operations teams.
   • Identified key training topics, including safety protocols, customer service, and company processes.
2. Scripting & Pre-Production
   • Created clear, engaging scripts that simplified complex processes.
   • Developed shot lists and storyboards to ensure a seamless production.
3. High-Quality Video Production
   • Filmed training videos using professional cameras and lighting.
   • Incorporated real employees and scenarios to enhance relatability.
   • Used animation and motion graphics for key instructional elements.
4. Editing & Post-Production
   • Edited videos for clarity, engagement, and accessibility.
   • Added subtitles and ADA-compliant elements for inclusivity.
   • Optimized videos for desktop and mobile viewing.
5. Deployment & Training Platform Integration
   • Delivered videos in multiple formats for integration into Clutter’s LMS.
   • Provided versioning options to update content as needed.

Results: Improved Efficiency & Employee Performance

• 30% Reduction in onboarding time by replacing lengthy manuals with engaging videos.
• Consistent training across all locations, leading to fewer operational errors.
• Higher employee engagement, with 85% of new hires reporting better understanding of tasks.
• Improved customer service, with a 20% increase in positive feedback after implementing the training.

Conclusion: Video Training as a Scalable Solution

By partnering with Course Co., Clutter successfully optimized its training process, saving time and improving employee performance. Video training proved to be a scalable, effective solution for a growing company.

Interested in training videos for your business? Contact Course Co. today!